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Refund Policy

We want you to be fully satisfied with your purchase. If you are not satisfied, we offer a 5-day refund guarantee. Please read this Refund Policy carefully for more details.

1. Refund Guarantee

We offer a 5-day refund guarantee on all our hosting services. If you are not completely satisfied with our services within 5 days of your purchase, you can request a full refund.

2. Eligibility for a Refund

To be eligible for a refund, your request must meet the following conditions:

  • The refund request must be made within 5 days from the date of your purchase.
  • You must provide a valid reason for your dissatisfaction with our services.
  • Your account must not have violated our terms of service during the 5-day period.

3. How to Request a Refund

If you are eligible for a refund, please contact us at info@royalhost.in within 5 days of your purchase. Provide your order details and a brief explanation of why you are requesting the refund.

4. Processing Your Refund

Once we receive your refund request, we will review your submission and process your refund within 7 business days. Refunds will be credited to the original payment method used at the time of purchase.

5. Exceptions

The following situations do not qualify for a refund:

  • If the refund request is made after the 5-day period has passed.
  • If the services have been used beyond the scope of the initial order (e.g., website launched, domain registered).
  • If the request is due to reasons that are not related to the functionality of our services (e.g., personal preference).

6. Changes to the Refund Policy

We may update our Refund Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately after posting. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions about this Refund Policy or need assistance with your refund request, please contact us at info@royalhost.in.