Terms and Conditions

1. Acceptance of Terms

By using our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our services.

2. Services Provided

Royal Host offers web hosting services including Shared Hosting, WordPress Hosting, and Reseller Hosting. We strive to ensure that all services are provided with reliability, security, and support tailored to your needs.

3. User Responsibilities

• You are responsible for maintaining the confidentiality of your account information, including your username and password.
• You agree not to use the service for any unlawful or prohibited activities, including but not limited to spamming, distributing malware, or violating intellectual property rights.

4. Payment Terms

All hosting plans require payment as specified during the order process. Payments are recurring and are billed annually unless otherwise specified. Royal Host reserves the right to change the pricing at any time, and customers will be notified in advance of such changes.

5. Refund Policy

Royal Host offers a 7-day money-back guarantee for all hosting plans. If you are dissatisfied with the service within the first 7 days, you may request a full refund. This policy does not apply to domain registrations, SSL certificates, or other third-party services.

6. Service Availability

While Royal Host strives to maintain 99.99% uptime, we cannot guarantee uninterrupted service. Downtime may occur due to maintenance, updates, or unforeseen circumstances. We will notify customers of any planned downtime in advance.

7. Termination of Services

Royal Host reserves the right to suspend or terminate services for customers who violate these terms, engage in fraudulent activities, or fail to make payment. In case of service termination, any outstanding fees must be paid immediately.

8. Privacy Policy

Royal Host is committed to protecting your privacy. We collect personal information only for the purpose of providing hosting services and maintaining security. For further details, please refer to our Privacy Policy.

9. Limitation of Liability

Royal Host is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by the customer for the services in the 30-day period preceding the event giving rise to the claim.

10. Changes to Terms

Royal Host reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the revised terms will take effect immediately after posting.

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes will be resolved in the courts of India.

12. Contact Us

If you have any questions about these Terms and Conditions or our services, please contact us at info@royalhost.in.